Cloud Service Catalogue Management
Publish clear, owned cloud services with entry conditions, service expectations and lifecycle status.
Own catalogue structure, service metadata, request paths and publication quality while ensuring every listed service has an accountable owner and operable delivery model.
Publish clear, owned cloud services with entry conditions, service expectations and lifecycle status.
Own catalogue structure, service metadata, request paths and publication quality while ensuring every listed service has an accountable owner and operable delivery model.
Own catalogue structure, service metadata, request paths and publication quality while ensuring every listed service has an accountable owner and operable delivery model. The function maintains explicit decision boundaries, measurable outcomes, governed interfaces and a documented improvement loop for its scope.
Scope in
- Catalogue structure
- Service metadata quality
- Request path publication
- Catalogue lifecycle control
Scope out
- Service outcome accountability
- Engineering backlog ownership
- Commercial product marketing
Responsibilities
- Catalogue structure
- Service metadata quality
- Request path publication
- Catalogue lifecycle control
Services
- Catalogue structure service
- Service metadata quality service
- Request path publication service
- Catalogue lifecycle control service
Required capabilities
- Service Catalogue Manager capability
- Catalogue Analyst capability
- Service Designer capability
Roles
- Service Catalogue Manager
- Catalogue Analyst
- Service Designer
Decision rights
- Publish a catalogue entry
- Reject incomplete service metadata
- Archive an obsolete catalogue item
Key interfaces
- Cloud Service Management
- Demand & Service Intake
- Cloud Product Management
Inputs
- Requirements from Cloud Service Management
- Requirements from Demand & Service Intake
Outputs
- Governed output to Demand & Service Intake
- Governed output to Cloud Product Management
Governance forums
- Catalogue design review
- Cloud operating-model review
Measures
- Owned-service coverage
- Catalogue accuracy
- Request completion
Dependencies
- Cloud Service Management
- Demand & Service Intake
- Cloud Product Management
Sourcing options
- Retained internal
- Shared
- MSP-supported
Organizational placements
- Central cloud organization
- Federated domain
- Shared technology function
Decisions owned
- Publish a catalogue entry
- Reject incomplete service metadata
- Archive an obsolete catalogue item
Decisions contributed to
- Contribute to decisions owned by Cloud Service Management
- Contribute to decisions owned by Demand & Service Intake
- Contribute to decisions owned by Cloud Product Management
Common failure modes
- The catalogue is a static list
- Items have no service owner
- Request paths diverge from documented services
Catalogue administration can be external; taxonomy and publication accountability remain internal.
Catalogue administration can be external; taxonomy and publication accountability remain internal.
Begin with named ownership and one measurable outcome; add delegation and automation only when evidence and capability are reliable.
Vendor-neutral practitioner reference pattern; validate against organizational, regulatory and sourcing context.
Version 2026.3 · reviewed 8 September 2026