Shared language

A practical Cloud TOM glossary.

Concise definitions connected to the diagrams where each concept can be applied and challenged.

C

Cloud Target Operating Model

The intended system of functions, accountabilities, decisions, interfaces, governance and sourcing used to achieve cloud outcomes.

C

Cloud Center of Excellence (CCoE)

A cross-functional cloud governance and enablement capability that maintains guardrails, coordinates decisions and accelerates adoption.

R

Retained organization

The internal accountabilities and capabilities an enterprise keeps when external providers execute part of the service.

D

Decision right

The explicit authority to make a recurring decision within a defined scope and threshold.

G

Governance forum

A recurring decision mechanism with a bounded mandate, chair, participants, inputs, outputs and cadence.

O

Operational acceptance

The evidence-based decision that a service can be responsibly operated against agreed expectations.

P

Platform product

A reusable internal platform capability managed around consumer outcomes, adoption, reliability and lifecycle value.

S

Service owner

The role accountable for the end-to-end outcome, lifecycle and service expectations of a cloud service.

F

Federated cloud governance

A model that delegates bounded cloud authority to domains while preserving enterprise guardrails and evidence obligations.

S

Sourcing boundary

The explicit division between responsibilities performed internally, jointly or by an external provider.

O

Operating-model interface

A directional exchange between two functions, actors or authorities with a defined deliverable and receiver.

F

FinOps operating model

The accountabilities, decisions and feedback loops used to connect cloud consumption with business value and economic action.